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Booking Terms & Conditions

1. Your contract (you) with Classic Grand Touring (CGT, us/we):

You can make a reservation via telephone or by using our booking form to email, fax or post to us. The lead name shown as making the booking accepts these booking conditions on behalf of and we consider will act as the liaison between us for all members of the party detailed on the booking form. This lead name must supply us the required details of all the named group members. Any changes to a booking will only be accepted by us from the lead name. If your booking is made by telephone or email you will need to complete and send in your booking form within 7 days. A deposit will be required at this moment. The lead name for the booking will guarantee due payment of deposits and full balances as specified by us on time for all members of their party. No contract will exist between us until we issue the confirmation invoice to the lead name.

2. Special requests

Special requests should be indicated on the booking form or otherwise requested in writing. We will try to arrange for special requests to be met, but do not, and cannot, guarantee they will be until we confirm them in writing and until any supplementary cost is agreed if applicable. Adding such requests after the booking has been confirmed may incur an administrative surcharge.

3. Travel Insurance

It is compulsory that everyone on this holiday is covered by an appropriate  travel insurance. This is not included in the price. When you are accepting these booking conditions we are entitled to consider that you have taken out such insurance cover. If in any doubt please ask us for a list of required insured risks. For those using their own vehicles please also ensure that you are fully covered by European breakdown & rescue insurance suitable for your vehicle when travelling on any of our events. You should advise your motor insurers you are travelling abroad with your vehicle.

4. Alterations made by you

CGT reserves the right to charge a £30 amendment fee for any changes you make to the booking after the initial confirmation from us has been issued. Similar surcharges, with amounts dependant on the circumstances may also be incurred when altering travel arrangements e.g. to ferries, Eurotunnel or flights. We will confirm any such amounts to you before making any requested changes.

5. Cancellation by you

Should you wish to cancel the holiday this must be made in writing to our office address. This written notification must by be sent by recorded mail or acknowledged by us if sent in the form of an email. No cancellation will become effective until such written notice is confirmed to be received by us. You will become liable to pay the following cancellation fees.

6. Cancellation charges

If you cancel within these periods before the start date of the trip:

More than 56 days   Loss of Deposit only

56-43 days                50% of holiday price

42-29 days                75% of holiday price

28-15 days                75% of holiday price

14-8 days                   90% of holiday price

7 days                        100% of holiday price

All cancellations will be confirmed by us with a cancellation invoice due for immediate settlement.

7. Cancellation of tour by CGT

Cancellation by us may be necessary in exceptional circumstances or because insufficient people have booked your chosen holiday to make it commercially viable. We reserve the right at our absolute discretion to cancel your holiday and if cancellation occurs because of insufficient numbers, we will notify you at least 6 weeks before departure. On the very rare occasion that a tour is cancelled we will make a full refund of monies paid to us and/or offer the opportunity to re-book on a suitable alternative tour if available.

8. Suppliers conditions

Our third party suppliers have their own booking conditions and conditions of carriage. You will be bound by these, so far as the relevant supplier is concerned. Our supplier conditions also form part of your contract with us and in the event of any conflict between these supplier’s conditions and ours the suppliers conditions will prevail. We can supply further details on request.

9. Our liability

(a) Our obligations, and those of our suppliers providing any transport, services or facilities involved in your holiday arrangements, are to take all reasonable skill and care to arrange for the provision of such services and facilities and, wherever we or our supplier is providing such service or facility, to provide them with every reasonable skill and care. In the event of a dispute you should show that such reasonable skill and care has not been used if you decide to make any claim.

(b) For any claims which do not involve death or personal injury, the following applies if we accept liability, subject to the clauses in article 9, that any part of your holiday has been found to be not as described by us. If we accept such liability we will, subject to clauses (e) and (f) below, pay you compensation of an amount which could be reasonably and properly expected, taking into account all the relevant circumstances. This excludes any insurance premiums or amendment charges. Also any sums received by you directly from suppliers will be deducted from the sum paid to you by us.

(c) for claims which involve death or personal injury as a result of an activity forming part of your holiday if our liability subject to clauses (a) above and (d) below is shown we accept our liability. If we accept the liability, we will, subject to clauses (e) and (f) below pay you reasonable  compensation.

(d) we accept liability in accordance with clauses (a) and (b) and (c) above and subject to clauses (e) and (f) below except where the cause of the failure in your holiday or any death or personal injury you may suffer is not due to any fault on our part or that of our servants, agents or suppliers, and is either attributable to you, or attributable to someone or events unconnected with the organisation of the trip and is unforeseeable and unavoidable, or due to unusual or unforeseeable circumstances beyond our control.

(e) where a claim (whether for personal injury or non-personal injury) arises out of loss or damage suffered during the course of air travel, rail travel, sea travel, surface travel or holiday accommodation, the amount of compensation you receive will be limited in accordance with and/or in an identical manner to the provisions of any relevant international conventions or EU Regulations notably the Warsaw Convention 1929 or Athens Convention.

(f) If you choose to issue court proceedings in respect of a claim you must do so within three months of your  return from your holiday or within three months of discovering the matters giving rise to the claim. If any matter is reported to us within 30 days and if you do not initially advise us in writing giving full details within 30 days of the event in question, then our liability to you in all cases will be limited to the sum of £100.

(g) You assign any rights that you may have against any of our servants, agents or suppliers which is in any way responsible for the failure of your holiday or any death or personal injury you may suffer. You must follow the procedures set out in clause 11 below.

(h) Other than as set out above and as detailed anywhere else in these booking conditions, we shall have no legal liability whatsoever to you for any loss, damage, personal injury or death which you may suffer arising directly or indirectly from any aspect of your holiday.

10. Complaints

All complaints must be made at the time of occurrence on the spot to the supplier of the facility or service, to allow them to rectify the cause of the complaint. If it is still unresolved then you should call us directly and within 24 hours. Failure to do so will result in your legal rights being reduced or extinguished.

11. Personal injury and Indemnity

CGT takes every care to practice due diligence when operating any of its tours. On some tours we might for example include parade laps of a racing circuit or the opportunity to drive a hill climb stage. In any such circumstances of higher risk it will be compulsory for all drivers and their passengers to sign the indemnity form given to them prior to the event taking place. A safety briefing will be given by an organiser whenever possible. Beyond this all participants accept responsibility for their safety and that of others and also their vehicle when taking part in these activities and no liability for accidental damage, injury and/or death can be accepted by CGT in the event of any incident.

12. ABTOT Travel Bonding

As a member of the Association of Bonded Travel Organisers Trust Limited (ABTOT), Classic Grand Touring has provided a bond to meet the requirements of the Package Travel, Package Holidays and Package Tours Regulations 1992.

In the event of Classic Grand Touring’s insolvency, protection is provided for non-flight packages commencing in and returning to the UK and other non-flight packages excluding pre-arranged travel to and from your destination. Please note that packages booked outside the UK are only protected when purchased directly with Classic Grand Touring.

In the above circumstances, if you have not yet travelled you may claim a refund, or if you have already travelled, you may claim repatriation to the starting point of your non-flight package.

13 Your contract with us is made according to the laws of England and Wales

Passports and Visas

You will normally require Passports and in some cases Visas to travel to most destinations. For British citizens the Foreign and Commonwealth office publishes regularly updated information on its website www.fco.gov.uk/knowbeforeyougo

which you are recommended to consult in good time before departure. Non British citizens should consult their embassy or consulate for up to date regulations and requirements for visiting other countries.

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